Be inspired today, watch the celebration highlights>>
Last week, I had the immense pleasure of presenting the Golden Eagle Award to Sylwia Oak and Micah Coburn, Assistant General Manager and Guest Experience Ambassador of the Hilton Garden Inn Oakdale/St. Paul. This was honestly one of the most heartfelt gatherings that I have ever witnessed and been part of. It’s hard to describe and impossible to recreate, but I wanted to try to convey how truly dear to me and special this celebration was. Watch the highlights here.
The Golden Eagle Award is an honor within our company that recognizes those associates who go above and beyond in their leadership, dedication to the efforts of their team, and excellence in guest satisfaction. These associates exemplify our Corporate “EAGLE” Creed every single day. Our winners were nominated by General Manager, Ryan Caldwell, for being compassionate, being of service and truly making a difference.
I think what really resonated with me about this gathering was seeing Sylwia & Micah’s proud parents, close family and friends, as a well as their bosses, colleagues, sister hotels, regional and corporate office teams really come together to say “you are special.” In getting a chance to speak with their parents, it was easy to see how our honorees became the caring individuals that First Hospitality Group has come to know them to be. In Micah’s case, it became especially clear where he got his vivacity as I had the pleasure of being serenaded by his father! It really is true that compassion is infectious. See the highlights firsthand.